- All Prices Mentioned are in INR. (Indian National Rupees).
- Note: 5% GST extra applicable on prices.
- For now we only process Wholesale Orders. Minimum order quantity is One Complete set of a Catalog.
- All orders will be processed & shipped, once payment is cleared. We accept Payments by Debit/Credit card, Net Banking, Wire Transfer (Bank Transfer | NEFT/RTGS), Cash On Delivery and Paypal.
- In case of where we have accepted the payment, and unfortunately the product is not available, we will inform you ASAP, and arrange for the Refund.
- Shipping charges to be borne by customer only.
- All payments should be notified pre and post deposition.
- Please do keep proofs of your payments with you untill the order is delivered to you. We may ask you details or picture of your payment just as a security protocol for confirmation.
- ADVANCE PAYMENT for Cash on Delivery orders should be done and notified with proof of it via e-mail.
- Cheques/demand drafts if sent must be received within 4 business days of the orders. Cheque purchases will be shipped post cheques cleared.
- Payment gateway charges are extra for payments done by Credit/Debit Cards, Net-Banking. Also there will be 6.5 % Paypal transaction charges.
Your Privacy our Commitment
- We respect your privacy and are committed to maintaining it. When you shop on our shopping store, we will ask you to input your information and will collect Personal Information from you such as your name, e-mail address, billing address, shipping address, telephone/ mobile number, product selections, credit card or other payment information and password.
- We recognize your right to confidentiality and are committed to protecting your privacy. We do not furnish any identifiable information at the individual level regarding its customers to any third party. The information you give to us is held with the utmost care and security. This information is collected primarily to ensure that we are able to fulfill your requirements and to deliver you a truly personalized shopping experience. When navigating our web site, personal information about you is not collected automatically or without your knowledge.
- We are also bound to cooperate fully should a situation arise where we are required by law or legal process to provide information about a customer. We may share non-personal, non-individual statistical or demographic information in aggregate form with our marketing partners, advertisers or other third-parties for research and advertising purposes. In other words, we will not tell our marketing partners that you purchased a specific product, but we may tell them how many customers purchased that product.
- If you consent, to notify you of products or special offers that may be of interest to you. You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Telecommunications (Data Protection and Privacy) Regulations 1999.
- We will not release your Personal Information to any company outside for mailing or marketing purposes.
- We use ‘Cookies’ to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time. ‘Cookies’ are tiny text files which our Website places on your computer’s hard drive to store information about your shopping session and to identify your computer. `Cookies` cannot harm your computer and do not contain any personal or private information. We do not hold any of your credit card information. This information is securely collected by our authorized payment processors.
- In short, we always strive to respect the privacy of our customers completely. We use the information we collect on the Store to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others.We do not hold any of your credit card information. This information is securely collected by our authorized payment gateways. With the industry’s most-advanced encryption, fraud prevention and protection policies, our payment gateways are dedicated to keeping your account safe and secure. Once your information reaches our payment gateways it resides on a server that is heavily guarded both physically and electronically.
- As prices are very secretive and sensitive issue for any company therefore all prices are shared under a compliance of placing an orders with us. Prices are not permanent and can be changed periodically.
- Photos are References Purpose Only, Misuse of the Pictures will have strict Consequences from Radhika Creation
Note: All the Catalogues sold by Radhika Creation are legally provided by various firms. Radhika Creation does not hold any grievances caused due to copying of designs done by (copyright issues) any third party firm.
The place of jurisdiction shall be exclusively in Surat, India. Any grievances if caused are to be taken under Surat Jurisdiction Only.
- The information contained in this website is for general information purposes only. The information is provided by ‘ Radhika Creation ’ and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
- In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
- Every effort is made to keep the website up and running smoothly. However, Surat Fabrics takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
- Every attempt is made to bring you best quality products but considering the nature of the items (fancy and decorative), warranty of the product is not available unless specified. We try our best to describe the item as it is.
- Customer satisfaction is on topmost priority. Further to entertain your queries, we have a customer care, that is dedicated to resolving all your problems. You can connect to our support channel online and know more about the shipping as well as the delivery process.